{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "Escalation",
  "type": "object",
  "additionalProperties": false,
  "required": [
    "escalation_id",
    "case_id",
    "reason_codes",
    "priority",
    "status",
    "created_at"
  ],
  "properties": {
    "escalation_id": {
      "type": "string"
    },
    "case_id": {
      "type": "string"
    },
    "reason_codes": {
      "type": "array",
      "items": {
        "type": "string"
      }
    },
    "priority": {
      "enum": [
        "ROUTINE",
        "URGENT",
        "CRITICAL"
      ]
    },
    "required_role": {
      "enum": [
        "FIELD_OFFICER",
        "AGRONOMIST",
        "REGULATORY",
        "SUPERVISOR",
        "EMERGENCY_PROCESS"
      ]
    },
    "status": {
      "enum": [
        "OPEN",
        "ASSIGNED",
        "AWAITING_EVIDENCE",
        "DECIDED",
        "CLOSED"
      ]
    },
    "assigned_to": {
      "type": [
        "string",
        "null"
      ]
    },
    "service_deadline": {
      "type": [
        "string",
        "null"
      ],
      "format": "date-time"
    },
    "created_at": {
      "type": "string",
      "format": "date-time"
    },
    "decision": {
      "type": [
        "object",
        "null"
      ]
    },
    "audit_event_ids": {
      "type": "array",
      "items": {
        "type": "string"
      }
    }
  }
}